Sales
Operations

Every sales team, sales region, or global business unit, has underperforming areas. Often critical areas that really need to perform but which just seem to be a constant issue. If you could remove the issue or fix the challenge, performance would go through the roof.

But how? What really is the problem? 

This is where our Troubleshooting service comes in - we find the issues so that you can go and fix them.

 

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Loss
Review

Do you know why your sales team is losing so many deals? Is there a theme? Is there something that can be easily fixed?

Unfortunately by the time the loss has been communicated, the relationship has likely deteriorated and it is difficult for sales leadership to get an unvarnished answer to 'why'.

Our Loss Review (or Win Review) aims to get to the bottom of things in double-quick time and is a quick way of improving closure rates.

market
Perception
360

Do you really know the scale of the challenge that you face? How are you really perceived by your prospective customers? Have they heard of you? How do your existing customers rate you? Are your partners on board with your approach? Do your employees back your strategy?

Our Market Perception 360 study will quickly get you the data points that you need to know. Once you know your real position you can go about planning for the best way forward.

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Library

Account
research

Your sales team is busy but you want them to act more strategically and target the right people with the right message.

Why not let the Viewpoint Analysis team do the heavy lifting and take the weight off your talent? Simply tell us the accounts you need to know about and we will do the rest. The Account Research Pack will be on your desk asap.

Partner
Audit

If you have a partner channel or a crucial ecosystem, the difference between it performing, and not, can be critical to the entire business.

Our Partner Audit, or Partner Research area, is designed to take a pulse check on your partners. How do they feel about you? What could your team be doing better? Are you important to them? Is their compensation model working?

Whatever you need to know - we do our very best to find out.

 

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Viewpoint
Panel

The Viewpoint Panel is all about answering your 'unknown'.

 

Why are customers choosing another vendor? Will my target audience like our new business idea? Is our new logo going to work? What do our customers really think about us? How can we do better in the region?

Whatever your 'unknown' we can bring the right people to the virtual table to answer it!