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Rock Maze


No matter how successful your sales team is - there are always areas that are just not performing. These might be regions, countries, industries or individual sales territories. If only you could solve those puzzles, targets would be simple to achieve.

Why are you doing so well in other areas but struggling in this one? That is where our Troubleshooting service comes in.

 First we

Our first job is to listen. We want to hear from you. Where is the challenge? What are your thoughts? Have you tried looking at the problem before? 

Once we understand the full situation, we then go about putting a plan together to demonstrate how we can find the answers.

Leather Headphones

& Branch

We will look under every stone and conduct a thorough root and branch investigation to present you with the reason for the performance issue. 

Our Troubleshooting service brings together the full capabilities of Sales Team Services - from Loss Analysis to Market Perception 360 and from Partner Research to our Viewpoint Panel . We will use the right tool for the job.

Big Impacts

Sometimes it can be easy to fix the territory and to start to see the revenue flow again. Other times it can be really difficult. But one thing is true for every situation - there is always a reason.

If we can find the reason for the issue - we can unblock the sales pipeline. It really can be that simple. 

At a local level, getting that one area of the team working again can make all the difference. But getting that region selling again - or that problem country selling again - well that can really move the needle.

Modern business buzzword - move the need
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Here to

Everything that we do is under a strict NDA. We are here to help and we are all-in to solve your problem.

Our Troubleshooting service is about us finding the issue and helping to fix it. It is not about playing the blame game. We act constructively to assess the situation and uncover the challenge in the hope that once a problem is known, it can be fixed.


Tell us where your problem is - a single sales territory in one country, an industry sector, or a whole geographic region. No challenge is too big or too small.


Where we
might look

First, we listen, then we look. We might do any or all of the following depending upon the size and scale of the challenge.

  • Customer Interviews

  • Loss Analysis

  • Sales Team Investigations

  • Surveys

  • Historical Performance Analysis

  • Partner Analysis

  • Marketing Effort and Plans.

  • And much more.

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